Privacy policy.

About this policy

This policy covers the Astris website, contact enquiries, and newsletter subscriptions. Astris is responsible for the personal information collected through these services. For privacy questions or requests, contact hello@astris.com.

Information we collect

• Enquiries: first and last name, email address, organization if provided, message, and the date and status of the enquiry.
• Newsletter subscriptions: email address, subscription source, subscription status, and record creation and update dates.
• Website access: hosting and content providers may receive technical information, such as an IP address, browser details, and requested resources, when serving the website.
• Administrator access: account and session information used to authenticate authorized administrators and protect the content management system.

Please avoid including sensitive personal information or information about other people unless it is necessary for the enquiry.

Why we use information

We use enquiry details to respond to messages and discuss potential services. We use subscription details to manage newsletter preferences and provide requested updates. Technical and administrator information supports website delivery, security, and access control.

Where data protection law requires a legal basis, we rely on consent for newsletter subscriptions, our legitimate interests in responding to business enquiries and operating a secure website, and steps requested before entering a contract where applicable. We may also process information to meet legal obligations.

Service providers and external content

The website uses service providers for hosting, database storage, authentication, and media delivery. Contact enquiries and subscription records are stored in our hosted database. Fonts, icons, and article images may load from external providers, which receive the technical information needed to deliver those resources.

Providers may process information in countries other than the visitor’s country. Where applicable law requires safeguards for international transfers, those requirements apply. Contact us for information about the providers and safeguards relevant to a particular request.

Cookies

Administrator sign-in uses authentication cookies to maintain secure sessions. The public website does not currently include advertising trackers or an analytics integration. Browser settings can block or remove cookies; doing so may prevent administrator sign-in from working.

How long information is kept

Retention depends on the purpose of the record: resolving an enquiry and related follow-up, maintaining a subscription and its preferences, or supporting security and legal requirements. Relevant factors include whether a business discussion is ongoing, whether a subscription remains active, and whether a record is needed to resolve a dispute or meet an obligation. Contact us to request deletion or information about retention for a specific record.

Choices and privacy rights

To stop newsletter updates, email hello@astris.com with an unsubscribe request. Consent can be withdrawn without affecting the lawfulness of earlier processing.

Depending on applicable law, rights may include access, correction, deletion, restriction, objection, and receiving a portable copy of personal information. To make a request, email us using the address associated with the enquiry or subscription. We may need to verify identity before providing or changing records. Rights can be subject to legal exceptions.

Concerns can also be raised with the data protection authority in the relevant jurisdiction.

Changes and contact

We may update this policy when the website or its data practices change. The date above identifies the latest revision. For questions about this policy or how information is handled, email hello@astris.com.